4.9/5on Google, 584 reviews (opens in a new tab)

What our clients say

Real reviews from verified Google clients. Showing our latest 30 five-star reviews.

Robert .Rogers

Robert .Rogers

Sep 2026

Hunter Turpen did an excellent job closing a loan for us in a very difficult transaction. I highly recommend!

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Coast2coastventures

Coast2coastventures

Sep 2026

Hunter was amazing to work with! We did a DSCR loan using a 1031 exchange and it was a smooth seamless process.

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K Greene

K Greene

Sep 2026

I was very pleased with my experience at TQL. The process was efficient and smooth. Evan and Trevor, in particular, were wonderful. I was surprised at how quickly they responded to my questions and concerns. At times, Evan was so quick to respond you forget he has other clients. But they always kept me posted on my loan’s status and worked with me when we had an unexpected snag and the loans process stalked for a bit. But everything they said they would do, they did and it wasn’t too long after the issue that the loan closed. I was very happy with them and I plan on working with them in the future. I highly recommend.

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ALEXANDRA RUBIN

ALEXANDRA RUBIN

Sep 2026

If you are looking for a lender who completely removes the stress from buying a home, look no further than Hunter. He made the entire mortgage process magically simple and absolutely flawless from start to finish. Securing a home loan is typically an overwhelming experience, but Hunter’s proactive communication, deep expertise, and clear guidance meant I never had to worry about a single detail. He stayed one step ahead the entire time and ensured everything was handled perfectly behind the scenes. I cannot recommend Hunter highly enough to anyone looking for a truly seamless, five-star home-buying experience.

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Cimberlie Brinkley

Cimberlie Brinkley

Sep 2026

Best experience I have ever had closing on a mortgage from beginning to end. Miles was amazing and went above and beyond to help the entire way.

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warren williams

warren williams

Sep 2026

Trevor Nolan, Evan Stinnett and the whole crew at Total Quality Lending were excellent in their help in making my purchase come together in a timely manner. 5 stars from this customer.

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Chris West

Chris West

Sep 2026

Ethan, Katie and the team were knowledgeable, responsive and great to work with. Plan to work with them again in the future.

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Aaron Riley

Aaron Riley

Sep 2026

I’ve been working with Total Quality Lending over this past year, and I cannot recommend them enough! They are definitely a one of a kind company that has given me an unbelievable experience. I’ve worked directly with Aaron and Kylee on multiple deals, and they’ve been incredible! A few of the deals we have done were pretty complicated and could have easily fallen apart, but Aaron and the team went above and beyond to figure out a solution and get them to the finish line. He’s extremely proactive, quick to communicate, and always keeps me in the loop. I have never had to wonder what’s going on or chase him down for an answer. Even when something unexpected comes up, he’s usually already looking into it and figuring out the next step. Kylee has been amazing on the processing side! She’s always been incredibly helpful, responsive, and easy to work with. She’s been a big part of making the process go smoothly on every deal we’ve worked on, and I’ve really enjoyed working with her. Total Quality Lending has completely changed what I thought was possible with investing. They have earned my trust, and I’m looking forward to working with them on many more deals!

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Donte Jaret

Donte Jaret

Sep 2026

Aaron and Total Quality Lending did exactly what they said they'd do in a very timely and professional manner.

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Zachary Maeder

Zachary Maeder

Sep 2026

Our experience with purchasing an investment property with Total Quality Lending was fantastic. Adam was always responsive and helped us with giving us property analysis so we can see what kind of deal we were getting into. After we made an offer and it was accepted Katie made sure to work with us to insure the deal closed on time whether that was deadlines or being very responsive on items needed from us. Overall would highly recommend the two of them and TQL!

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Nancy Emerson

Nancy Emerson

Sep 2026

Evan and Kylee are awesome to work with and keep you on track every step of the way. Highly recommend them

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Sara Heyl

Sara Heyl

Sep 2026

We had the pleasure of working with Dominick and Katie, and it was a wonderful experience from start to finish. They are both knowledgeable, professional, and incredibly kind. Their communication, attention to detail, and commitment to making the transaction go smoothly truly stood out. As a title company, we appreciate working with lenders who are responsive, organized, and collaborative, and Dominick and Katie exemplify all of these qualities. We look forward to working with them again and highly recommend them to anyone looking for an experienced and dependable lending team.

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Joon-Hui Yoon

Joon-Hui Yoon

Sep 2026

I had a great experience working with my mortgage lender and would highly recommend them. They made the entire process smooth, fast, and stress-free. Everything was handled accurately and on time, communication was always clear, and the fees were very reasonable. I especially appreciated their flexibility and the variety of loan products they were able to offer. They took the time to understand what I was trying to accomplish and helped find the right financing solution for my situation. Another big plus was their network of professionals and related services. Since I was purchasing the property to start a short-term rental business, having access to knowledgeable and reliable people in different areas made the whole process much easier. Overall, they were responsive, knowledgeable, flexible, and dependable throughout the entire process. I would definitely work with them again on my next investment property.

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Greg Gibson

Greg Gibson

Sep 2026

Ben was instrumental in helping us secure our investment home, and we truly could not have asked for a better person to have in our corner throughout the process. From the very beginning, he consistently went above and beyond to make sure everything was handled smoothly and that we had what we needed. Ben was always responsive, dependable, and willing to step in whenever something came up. His dedication, attention to detail, and genuine commitment to helping us made a huge difference, and we are incredibly grateful for everything he did to help make our investment a reality.

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Kathy Brown

Kathy Brown

Aug 2026

I had an outstanding experience working with Adam and Katie at Total Quality Lending during the purchase of my first investment property. From start to finish, they were professional, knowledgeable, and incredibly responsive. They were quick to provide answers and guidance. I was expecting a stressful transaction and they performed amazingly. Their part was flawless. Issues with the seller held things up but they stayed on top of all of it. Thank you for a great experience. I've already recommended TQL and my team and will continue to do so.

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Diana Tanious

Diana Tanious

Aug 2026

I had an excellent experience with Miles and Katie from Total Quality Lending. From start to finish, Miles was incredibly responsive, professional, and an excellent communicator. He went above and beyond to make sure I understood my options and worked hard to ensure I received the best possible deal. What impressed me most was how proactive and attentive he was throughout the entire process. He made what could have been a stressful experience feel smooth and straightforward. Thanks to his dedication and efficiency, I was able to close on my DSCR loan in less than 20 days! I highly recommend Miles and Total Quality Lending to anyone looking for a knowledgeable, trustworthy, and dedicated lending team. I couldn't have asked for a better experience!

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Jason Taliaferro

Jason Taliaferro

Aug 2026

I have closed many deals and TQL is one of the best lenders I have worked with. Closed quickly on a tough transaction. These guys are professionals. Vince was awesome to work with.

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Carol Haas

Carol Haas

Aug 2026

The total quality lending team, especially Adam Jaeger, are by far the best lender I have worked with thus far as a real estate investor. Super helpful and responsive from start to finish. I could not recommend them enough. Thank you for your hard work and making it happen!

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m h

m h

Aug 2026

I would highly recommend Miles for your next mortgage rep. He had excellent attention to detail every step of the process, made sure to address every issue quickly and efficiently.

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Taylor Hassel

Taylor Hassel

Aug 2026

We had an incredibly complex deal to close in Gulf Shores, and Miles is the reason we were able to make it happen. We had spoken with several other lenders who ultimately told us they couldn’t close the deal, so we had to make a last-minute change and go with Total Quality Lending. From the very beginning, Miles was incredible to work with. The listing agent even told us, “He only knows a handful of agents that can close those DSCR loans, and they are all local and usually require a huge down payment.” That really put into perspective how difficult this loan was. Miles went above and beyond throughout the entire process. He answered every text and call, kept us updated, worked directly with an HOA that was extremely difficult to communicate with, and never made us feel like we were on our own—even when things got complicated. Despite all of the moving pieces and challenges, Miles stayed on top of everything and ultimately got us to the closing table. We truly don’t think this deal would have happened without him. If you have a complicated loan or a deal that other lenders have told you can’t be done, I would absolutely recommend Miles and Total Quality Lending. We are incredibly grateful for everything he did to get this across the finish line!

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Joel Labha

Joel Labha

Aug 2026

Working with Aaron was great. Smooth transaction despite what other lenders typically consider challenging. From the competitive rates, great communication and streamlined processes, everything was exceptional. Would not hesitate to work with Aaron and the team at TQL again.

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Scott Latta

Scott Latta

Aug 2026

I recently closed on a property in the Indianapolis area with Total Quality Lending, and I couldn't be happier with the experience. From start to finish, the team demonstrated top-tier service, diligence, and incredible attention to detail. A special shoutout to Evan Stinnett, Client Success Coordinator, and Katie Buckley, Loan Success Manager. Their communication and follow-up were exceptional—they kept everything moving smoothly, answered every question promptly, and handled the process with utmost courtesy and care. Closing on a home can be stressful, but Evan and Katie made it feel seamless. Highly recommend Total Quality Lending to anyone looking for a smooth, reliable mortgage process.

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Heather LaMore

Heather LaMore

Aug 2026

Aaron did a great job during the process to keep us up to date on the loan process and responded to any questions we had quickly!

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Alexis Layton

Alexis Layton

Aug 2026

The team Katie, Seth, and Dominick helped get funding fast. Very pleased with the experience.

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Jon Kindred Group

Jon Kindred Group

Aug 2026

Total Quality Lending did an amazing job on a DSCR loan. Taylor and Evan were great to work with. Super fast and efficient through the entire process.

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Juan Carlos Escobar

Juan Carlos Escobar

Aug 2026

Ethan and his team did a great job on obtaining my DSCR loan!

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Stephanie McBride

Stephanie McBride

Aug 2026

I had a great experience working with Caleb at TQL. From the beginning, he was incredibly organized and did an excellent job of clearly laying out the different loan options available to me so I could understand the pros and cons and make an informed decision for our refinance. What really stood out was Caleb’s communication. He consistently followed up, was proactive about keeping me updated, and made the entire process feel straightforward and manageable. I would highly recommend Caleb and TQL to anyone exploring financing. They offer a wide variety of loan options, and Caleb made it easy to understand which ones made the most sense for my situation. I really appreciated his responsiveness, professionalism, and guidance throughout the process!

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Jesus Rodriguez

Jesus Rodriguez

Aug 2026

What can I say? TQL surpassed all expectations. From taking me in after a previous lender did us dirty, to walking us through step by step and save the deal, to funding the purchase in 9 days. Will definitely work with them again! Thank you Beau and Zach!

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Julie Barwick

Julie Barwick

Aug 2026

We recently did a refinance on an investment property, and Taylor and his team were all stars to work with! Professional, competent, and thorough. They got the job done!

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River Realty Service LLC

River Realty Service LLC

Aug 2026

I recently had the pleasure of working with Evan Stinnett and Bradley from Total Quality Lending, and I couldn’t be happier with the experience. It was great having them by my side throughout the entire process. Communication was excellent, and Evan was always there whenever I had questions or needed anything related to my mortgage. You can absolutely trust these guys! They made the whole process very smooth. I look forward to working with Evan and Bradley again in the future.

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About these reviews

These are verified Google reviews left by clients of Total Quality Lending (TQL). Reviews are pulled directly from the Google Business profile and reflect real transactions — no curation, no cherry-picking. Star ratings on this page render from Google’s API and update automatically.

Total Quality Lending is a direct DSCR and non-QM mortgage lender. NMLS #1933377, Total Quality Financial, Inc. DBA Total Quality Lending, California DFPI License No 60DBO-108369. We are not affiliated with Total Quality Logistics, the freight brokerage company.

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