What our clients say
Real reviews from verified Google clients. Showing our latest 30 five-star reviews.
Donald Weeks
Nov 2026
Working with Aaron and the team at TQL was a positive experience. They were responsive to questions and presented information concise and clear. Multiple finance options were presented to benefit the needs of their client. Aaron and TQL is highly recommended.
Bethlehem Girma
Nov 2026
I honestly cannot thank Seth and Kate at Total Quality Lending enough! I originally found them through Google when I was looking for a loan for an investment property. I wasn't even sure I would qualify but Seth took the time to look into different options and find ways to get me approved. From the beginning he was very patient and always reassured me that we would figure things out. After going through the entire process and finally getting cleared to close the deal unfortunately fell through because the seller wasn't able to sell the property. I was so disappointed after everything we had gone through. But Seth and Kate assured me that they could help me with another property and that's exactly what they did! I ended up finding another property and we successfully closed! Now let me be honest I was probably not the easiest person to work with 😂. I called them multiple times a day and asked a million questions. I constantly needed updates and reassurance. I'm sure they were tired of seeing my number pop up lol. But not once did they make me feel like I was bothering them. They were always patient and willing to explain everything to me. In the past I've always worked with lenders who were recommended by people I knew personally so finding someone through Google was a little scary for me. I had a hard time trusting the process 100% until I actually made it closing. But Seth and Kate were so understanding and never made me feel bad for asking so many questions. What I appreciated the most is that they didn't just give up when the first deal fell through. They stuck with me and continued helping me until we finally made it to closing. That really meant a lot to me. Seth and Kate make such a great team! They really care about their clients and go above and beyond to help. I honestly don't think I could have asked for better people to work with. I seriously highly recommend them especially if you're looking for financing for an investment property.
Susan
Oct 2026
I recently completed a sale and couldn’t have asked for a better lending experience. My lead, Hunter Turpen, was terrific to work with from start to finish. He was highly responsive, always true to his word, and genuinely a pleasure to interact with. Whenever I had a question, I knew I’d get a quick, clear answer. I’d also like to thank Katie Buckley, who supported the engagement. She was very thorough and a great communicator, and she helped keep everything on track. Together, Hunter and Katie made the process smooth and stress-free. I’d gladly work with Total Quality Lending again and recommend them to anyone who wants a team they can trust.
Marquitta Kirwan
Oct 2026
I came into contact with Taylor when I was under the gun to get a Fix and Flip loan closed after extending it 6 times because my go to lender could seem to get it closed. We are closing today. I cannot explain the pressure I as under both financially and mentally. Taylor stepped up and walked me through the process every step of the way. I can't wait to do just a regular dscr loan with him that isn't as complicated as the one we are currently working on. Thanks Taylor and Eli as well!
Carlanna Cunningham
Oct 2026
This was my first time working with Total Quality Lending as both the investor and realtor. Aaron Vasquez was fast, responsive, helpful, friendly, and went above and beyond on the weekends to get to closing. He was ready to close in less than 21 days AND had the best rates I could find after several rate hikes. He'll be my first call for the next one. Highly recommend. A+ experience start to finish.
Michael Russell
Oct 2026
Simply stated… Outstanding Service!!! Hunter & Katie have been fabulous to work with . I have owned 11 homes and this by far has been the smoothest transaction. Highly recommend them. Michael R.
Matthew MacVittie
Oct 2026
TQL is a great lender. Caleb helped me get refinanced out of my high interest fix and flip loan and into a much better situation! All the folks at TQL were friendly, prompt, and professional. If you are a real estate investor, I would highly recommend.
Jodi Scopack
Oct 2026
Vince was wonderful to work with on our home loan. He kept us informed every step of the way, answered all our questions, and made the whole closing process smooth and stress-free. Highly recommend!
Bill Sirigas
Oct 2026
Taylor Burkhart and his team did an outstanding performance working on this transaction to get my buyer approved and get it to closing . At times you don’t have a perfect buyer that fits the underwriters mold . But Taylor got it completed . Thank you - I’ll be using him and his team again . Bill Sirigas, Realtor GRI . Watson Realty Corp Broker Orlando Tri county area .
Aruna Liyanaarachchi
Oct 2026
I highly recommend working with Evans, Taylor, and Jailen! I had a very rough experience trying to get my first DSCR loan with another lender. When I came back to Evans and Taylor, they stepped right in to help. They kept their word and closed the deal exactly as they promised. Thank you to the whole team!
Heather Lane
Oct 2026
We had a great experience working with Adam Jaeger at Total Quality Lending! Adam, Aaron, and Kylee provided outstanding customer service throughout the entire loan process. He was responsive, knowledgeable, and focused on finding solutions rather than creating obstacles. He made what could have been a stressful process much easier and helped us get everything across the finish line. We truly appreciate his dedication, professionalism, and willingness to go the extra mile. Highly recommend Adam and his team!
Nichole Harrison
Oct 2026
Evan Gaddey and Taylor were amazing. They were competing with another lender and it was a no brainer. They had the best rate and the best terms and were super easy to work with. Very fast and efficient with the communication. I’ll be reaching out when it’s time to refinance. Thanks guys!
Intricate Coatings Inc
Oct 2026
Adam and Eli provided an absolutely stellar experience from start to finish. They handled our entire loan process with incredible professionalism, keeping us informed and at ease every single step of the way. Their communication was seamless, their response times were lightning-fast, and they went above and beyond to ensure everything went smoothly. If you want a team that is knowledgeable, trustworthy, and genuinely dedicated to getting the job done right, look no further than Adam and Eli!
Nick Basedow
Oct 2026
Ben Stanley went above and beyond to help my wife and I on the purchase of an income property for us. In a world where big banks treat you like a number, TQL and Ben brought the customer first experience back to banking. Ben was prompt, knowledgeable, and had the hustle that will make me for sure come back to TQL in the future. Highly recommend!
Paul Hletko
Oct 2026
Trevor Nolan was super easy and helpful.
Joseph Brown II
Oct 2026
I’d recommend this lender for every deal. They made the process simple, they were responsive, and made sure I was educated. TQL provided me with multiple options and helped talked me through all of the variants.
Stacy McGrath
Oct 2026
I had a great experience working with Miles VonTobel and Katie Buckley. From start to finish, they were professional, knowledgeable, responsive, and supportive throughout the entire process. They took the time to answer my questions, explain the details, and help guide me through what can often be a complicated and stressful experience. What truly stood out to me was how they handled an unexpected issue that came up during the process. The team went above and beyond to help resolve the problem. Their dedication and commitment to finding a solution made a tremendous difference and showed me that they genuinely cared about helping me succeed. I would highly recommend this team to anyone looking for knowledgeable, reliable, and truly committed lending professionals. They went the extra mile when it mattered most, and I couldn’t be happier with my experience. Five stars all the way!
Stoyno Stoynov
Oct 2026
“Great help from Toto Coil T-Wanding Landing—quick, clear support and smooth document prep. Highly recommend.
Bridget Joyner
Oct 2026
We have had great experience with TQL. I would highly recommend them - they are quick, efficient and very easy to work with!
Greg
Aug 2026
Dominick and TQL were great to work with and helped us finance a unique STR. I would definitely recommend. Greg
jim herline
Oct 2026
Excellent, professional, responsive and very quick to process. Will use them for all DSCR loans in future.
Craig Sheflin
Sep 2026
They were awesome. Helped secure a loan on an investment property when other companies played around. They were so easy to work with that I ultimately refinanced a separate investment property with them. And again they made that easy as well.
Kula Solutions
Oct 2026
I want to say I had an exceptional experience working personally with Miles VonTobel and Katie Buckle. I started off my loan process with a different company that I had worked with in the past but unfortunately did not have a positive experience my second time around. This is when I reached out to Total Quality Lending. I honestly could not be happier. I appreciate their willingness to work with me though a bank statement loan…which can be challenging but they were there to guide me down the right path to achieve my loan goals. I felt confident in their leadership, communication and follow through. I highly recommend working with them!
Teri Trifiletti
Oct 2026
Evan, Kaylee and the entire Quality Lending Team was a pleasure to work with. Their professionalism and attention to detail is exemplary. They make the process of lending as smooth as possible and ensure everyone stays informed during the entire process. I highly recommend Total Quality Lending and will use them again.
Stephanie Northcutt
Oct 2026
This was our first experience with TQL and working with Aaron Vasquez. We will definitely be return customers. Aaron made this process incredibly easy and user friendly. We do not have enough good things to say! Thank you for providing a stress free process & helping build our dream!
Gina Favre
Oct 2026
Had a fantastic experience with Total Quality Lending from start to finish. Zach and his entire team were so wonderful, kind and easy to deal with. I had been kind of dreading the process and all of the paperwork it involves, but they made everything so easy and smooth. Cannot recommend them highly enough.
Kyla Garibaldi
Oct 2026
Total Quality Lending exceeded every expectation we had as first-time homebuyers. Their communication was flawless throughout the entire process, and thanks to them we were able to close on our home in under 15 days. We started the process feeling very intimidated as first-time buyers in an ultra-competitive market, but now we are homeowners thanks to their exceptional work! Couldn't recommend them enough.
United Aviator
Oct 2026
Aaron Beck and his team at Total Quality Lending did an outstanding job helping me finance my property purchase. Aaron kept pace with my energy and many questions, responded promptly, and was proactive throughout the process. His knowledge, experience, and personal attention made a tremendous difference. I truly felt I had the “A” team working on my behalf. Thank you, Aaron and team—I highly recommend them!
Logan Felix
Oct 2026
One of the best places if you are looking for a mortgage, they were super easy to work with definitely will use them again
Leon Burks
Oct 2026
I had a great experience with TQL and Evan Stinnett was very prompt, professional, and responsive. He completed my closing prior to the end of the month as committed. I recommend them for your lending needs.
Reviews by Loan Product
Reviews tell you a vendor’s character. Programs tell you which vendor to call. Explore each TQL loan product to see which fits your scenario.
DSCR Loans (Investor)
Real estate investors compare DSCR lenders on close speed, willingness to underwrite short-term rental income, and how they handle LLC vesting. See why borrowers choose Total Quality Lending for investor rentals.
Read the DSCR guide →Best DSCR Lender
Investors compare DSCR lenders on close speed, review depth, LTV grid, and willingness to underwrite short-term rental, foreign-national, and first-time investor files. See how the leading DSCR lenders stack up side by side.
See lender comparison →Foreign National DSCR
Non-U.S. citizens and visa holders need a lender that knows apostilled documents, foreign credit references, and No-Credit-Score paths. TQL writes Foreign National DSCR with U.S.-credit and No-Credit-Score qualification paths.
Explore foreign national DSCR →Multi-Unit DSCR (5–8 Units)
Most DSCR lenders cap at 4 units. TQL underwrites 5–8 unit residential properties at investor LTV — the segment many lenders push to commercial.
Explore multi-unit DSCR →Prime Time Loans
Prime Time is TQL's umbrella non-QM program with 7 income-doc paths under one roof — full-doc, personal and business bank statements, P&L only, written VOE, 1099, and asset utilization. One credit pull, one underwriter, one rate sheet.
Explore Prime Time →Bank Statement Loans
Self-employed borrowers compare alt-doc menu depth, 12 vs 24 month options, and expense factors on business statements. Prime Time offers all four under one program.
Explore bank statement loans →Self-Employed Mortgage
Direct lender with six alt-doc paths under one Prime Time umbrella — built around how self-employed borrowers actually earn instead of forcing them into a W-2 template.
Explore self-employed loans →1099 Mortgage
Contractors, gig workers, and commission earners qualify on 1099 income — no W-2 required. Same Prime Time pricing tiers and credit bands as the bank-statement paths.
Explore 1099 mortgage →P&L Only Mortgage
Business owners qualify on a CPA-signed profit & loss statement — no bank-statement scrubbing required. Useful when business income is clean on the books but messy in deposits.
Explore P&L Only loans →Asset Utilization Mortgage
Borrowers with substantial liquid assets but unconventional income qualify on assets alone — no employment income required. Common for retirees and high-net-worth borrowers.
Explore asset utilization →No Tax Return Mortgage
DSCR, bank statement, P&L Only, and asset utilization paths — all skip tax returns entirely. See which no-tax-return option fits your income profile.
Explore no-tax-return options →Non-QM Loans
The full non-QM menu under one direct lender — investor (DSCR), self-employed (Prime Time), 5–8 unit (Multi-Unit DSCR), and non-citizen (Foreign National DSCR).
Explore non-QM loans →Conventional Loans
Standard W-2 borrowers and primary-residence buyers — TQL writes conventional alongside its non-QM specialty so borrowers can shop both under one roof.
Explore conventional loans →Best Bank Statement Lenders 2026
A shortlist of the leading bank-statement mortgage lenders for self-employed borrowers in 2026 — compared on doc requirements, expense factors, credit bands, and turn times.
Read the 2026 list →Best Non-QM Lenders 2026
A broader comparison of non-QM lenders covering DSCR, bank statement, 1099, P&L only, and asset utilization programs — and how TQL fits across all of them as a direct lender.
Read the 2026 list →
About these reviews
These are verified Google reviews left by clients of Total Quality Lending (TQL). Reviews are pulled directly from the Google Business profile and reflect real transactions — no curation, no cherry-picking. Star ratings on this page render from Google’s API and update automatically.
Total Quality Lending is a direct DSCR and non-QM mortgage lender. NMLS #1933377, Total Quality Financial, Inc. DBA Total Quality Lending, California DFPI License No 60DBO-108369. We are not affiliated with Total Quality Logistics, the freight brokerage company.
Want to leave a review after we close your loan? You’ll get a Google review link in your closing email — it’s how we keep our rating honest.